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Our products are developed and produced in Italy.
To receive authorization for a return, please email email@example.com within 14 days of receiving the order. All item(s) must be in their original packaging. Narene Beauty is not responsible for any shipping fees or lost and non-trackable return shipments. Therefore, we recommend returning your order with tracking service. Once we receive and inspect your return, you will receive a refund to the original form of payment, minus any shipping fees.
We do not offer exchanges. If eligible, you may return your order for a refund and place a new order online at your convenience.